Safari users can bring up the Web Inspector and enable debugging on the Scripts tab before pasting the above line in the cursor. Select the Console tab and at the bottom of the page, near the cursor, paste the following line there -copy(JSON.stringify(TD.())) and press Enter.Ī new window will open which will bring up some information logs which Twitter Support might request for when troubleshooting a problem. Open TweetDeck in Chrome and go to the More Tools menu in Chrome and select Developer Tools or simply press CTRL+Shift+I. Information from the Javascript console of your browser − Twitter recommends Chrome (PC) or Safari (Mac) for this. Twitter Support might request additional data from you, so it helps to keep the following information handy –įor the App Version - Can be known by going to Settings and clicking on General. If all else fails and you are still not able to login to TweetDeck, you can try contacting Twitter Support.
#Tweetdeck for chrome password
Ensure that your account is not compromised by resetting your password as described above. Columns and Accounts DisappearedĬheck that you are logged into the correct account by clicking on the Settings icon on the side pane. If you have forgotten the password or you think your account could have been compromised, you can reset the password from Twitter by following the instructions available on the following link –. If you have trouble logging in to TweetDeck, try logging into the Twitter web client first to ensure that the account is active and the login credentials are correct. Most of these issues can be fixed by simply logging out, clearing the browser cache and logging back in again if you are accessing via a browser or simply by restarting or updating the TweetDeck client, if using an app. This troubleshooting guide can help point out some of the common issues that you are likely to encounter. With any software, there will be instances where you run into issues, it is the same while using TweetDeck too.
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